Shipping policy

Processing & Production Times

Most items from Punk3d Prints are made to order, and production time can vary based on print complexity and queue volume.

Standard production time:

  • 3–7 business days for most 3D-printed items

  • Up to 10 business days during peak seasons or for large/multi-part prints

We always strive to ship your order as quickly as possible while maintaining high print quality.

Business days exclude weekends and holidays.

Rush Order Fee (Optional)

If you need your order printed and shipped faster than our standard production window, we offer a Rush Order Service.

Rush Order Details

  • Adds priority placement in our print queue

  • Reduces production time to 1–2 business days (depending on item size and filament availability)

  • Does not upgrade the shipping speed — customers must select a faster shipping method at checkout if needed

Rush Order Fee:

$10–$25, depending on the size and complexity of the print.
(The exact fee will be shown on eligible product pages or available upon request.)

Rush orders may be limited during high-volume periods.

To request a rush order, please contact us at e.d.harding@outlook.com before or immediately after placing your order.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on destination and method.

Domestic (United States) Shipping

Once shipped, delivery typically takes:

  • Standard: 3–7 business days

  • Priority: 2–4 business days

  • Express: 1–2 business days

International Shipping

Delivery times vary by region:

  • Standard International: 7–21 business days

  • Priority International: 5–10 business days

Customers are responsible for any customs duties, VAT, or import taxes.

Order Tracking

A tracking number will be emailed once your order ships.
Please allow up to 24 hours for tracking to update.

Incorrect or Insufficient Addresses

Please verify your shipping address at checkout.

If your package is:

  • Returned to us → reshipment is available; additional shipping fees apply

  • Delivered to the wrong address due to customer error → refunds cannot be issued

For address changes, contact us immediately.

Shipping Delays

We are not responsible for delays related to:

  • Weather

  • Carrier issues

  • Customs

  • Peak seasons

  • Local postal disruptions

However, we will always help you work toward a resolution.

Lost, Delayed, or Stolen Packages

If your order says delivered but you didn’t receive it, please:

  1. Check around your property

  2. Ask neighbors or household members

  3. Wait 24 hours

  4. Contact your local post office

  5. Email us at e.d.harding@outlook.com if still missing

We will assist in filing a carrier claim.

Packages confirmed lost in transit will be replaced or refunded.
Packages marked delivered but stolen cannot be refunded.

Preorders & Large Custom Prints

Large or complex prints may require extended production times.
Estimated ship dates will be provided on product pages and in your order confirmation.

Packaging & Sustainability

We use durable packaging designed to protect 3D-printed items from crushing, bending, and moisture.
Recyclable materials are used whenever possible.

Questions About Shipping?

We respond to all messages within 1–2 business days.
Contact us any time at e.d.harding@outlook.com